All prices Include 13% VAT and 0.5% City tax. Reservation policy includes Non-Refundable and Special-Conditions prices. For non-rufundable prices you will be charged the total price if you cancel your booking. For special-conditions prices you will be charged 30% of the total price if you cancel after reservation and the total price if you cancel in the 14 days before arrival. In case of no-show, the total price of the reservation will be charged.
For certain (non-refundable) rates or special offers, please note that payment may be requested upfront by wire transfer (if available) or by credit card, and therefore your credit card may be pre-authorised or charged (sometimes without any option for refund) upon making the reservation. Please check the room details thoroughly for any such conditions prior to making your reservation.
Any cancellation or modification fees are determined by the property. Additional costs will be paid to the property.
We accept VISA and MASTERCARD
Payments & Credit Cards
Once you have selected your room you will be presented with detailed information of your reservation and the total amount. Additional costs (extra beds, transportation to and from the apartment) may not appear in this amount. Our staff will inform you of any extra fee and payment method. Please note that the bank may pre-authorise your credit card prior to your arrival.
We take the privacy and security of your non-public sensitive information seriously.
Credit card information is not stored in any of our servers and all payments are processed in the Bank’s secure server environment. Digital Certification with SSL 128 bit encryption environment is provided by the Bank for the secure transmission of sensitive credit card data entered by the cardholder.
Your personal information is also safe with us. Your data will be solely used to process your booking and arrange your accommodation. Personal information will not be given to any third party.
Check-in time for arriving guests will be 13:00 p.m. Check-out time for departing guests will be 12:00 p.m. Property management may agree to extend the standard check-out hour based on property availability and demand.
Guests are kindly requested to inform the hotel of their estimated time of arrival. You can note this in the Comments Box during booking or by contacting the hotel/property using the contact details found on the booking confirmation.
The customers are responsible to pay for any damages (breakages). If you notice any damage during your arrival to your apartment please report it to our representative to take care of the problem.
Nikos Cassiopeia does not provide travel insurance. Customers are strongly required to take out their own travel insurance. Care and safety of every member of their group is also customer’s responsibility.
Help us protect the environment. Please keep all doors and windows closed when air condition is operating. Use the unit while you are in the property and switch it off when you leave.